Thank You and Sales
I am astonished by how amazing my Valentine’s Bazaar sales were. I’m aware of how tight people have been with their funds. So, every dollar that was spent I am extremely grateful for.
I used my excitement while preparing to get into the sales mood on the first day. But, the second day I was a bit decreased in my energy. It took me a little over an hour to get back into the sales rhythm. I have a few tips I learned.
Breaking the Ice
I tend to struggle with sales. I didn’t have a lot of sales experiences and I’m generally introverted. So, I try breaking the ice with simple greetings, weather topics, and genuine friendliness.
Building Trust
It does help build trust when I give people options with how they can interact with me. I understand I’m a new small business and people haven’t experienced my brand. So, this is a brand new conversation in both directions. I do my best to give out stickers/business cards with my business info on it.
Encouraging Reviews
I found that I am missing out on a great way to get feedback from customers through their reviews. I want to find a way to gather reviews from my in-person customers. I enjoy when I hear about what kind of products customers would like to see. Or what the customers’ favorite details are in a product. It’s a way for the business to grow.
Accepting No
Sometimes, I will get carried away in a conversation. And a customer will just want to run away from me. This is something I’m learning to recognize and accept. My products aren’t going to be attractive to EVERY customer and that is okay. It gives room for another creator to fill their needs.
Although I’m new to this sales for my own business. I’m glad that I can share some information with you. I also like this article about sales: https://www.linkedin.com/pulse/great-salespeople-what-makes-them-exceptional-chinam-kry/
Or if you’d like to find a Youtuber who has some great advice on sales, I highly recommend Luisa Zhou: https://www.youtube.com/@LuisaZhou/featured
Keep doing your best and I’m rooting for you.